This Privacy Policy was published in April 2022 and sets out how and why Cherry Dog Walking collects your personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
At Cherry Dog Walking we are committed to protect and respect your privacy in compliance with EU General Data Protection Regulation (GDPR) 2016/679, dated April 27th 2016.
When does Cherry Dog Walking collect personal data about you?
- When you sign up to use our services.
- When you interact with us in person, by email, by phone, by social media, or through our website.
Why do we collect and use personal data?
- We collect and use personal data to enable us to provide a service to you.
- Record keeping.
We may use your information for the following purposes:
- Send you information about the services that you have agreed to with us.
- Reply to a ‘Contact us’ request you have completed via our website.
- Follow up on incoming requests, emails, telephone calls, in person or by social media.
- Perform contractual obligations such as service confirmation, invoice, reminders, and similar.
- Notify you about any disruptions to our services.
- Contact you for service feedback.
Our legal basis for collecting personal data
- We use personal information for fulfilling our obligations related to agreements with our customers.
What type of personal data is collected?
- We collect customers’ name, address and contact details. We may also collect feedback, comments and questions received from you in service-related communication, emails, telephone calls, in person or by social media.
- Cherry Dog Walking does not collect or process any special categories of personal data, such as public unique identifiers or sensitive personal data.
How long does Cherry Dog Walking keep your personal data?
- Personal data is kept for as long as we have a signed agreement in place, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
- As a result, we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner.
Your rights to your personal data
You have the following rights with respect to your personal data:
- The right to request a copy of your personal data that Cherry Dog Walking holds about you.
- The right to request that Cherry Dog Walking corrects your personal data if inaccurate or out of date.
- The right to request that your personal data is deleted when it is no longer necessary for Cherry Dog Walking to retain such data.
- Any query about your Privacy Rights should be made through the “Contact us” form on our website.
Sharing your data
Cherry Dog Walking does not share or sell your information with any third parties without your consent, unless it is required by law. In which case, we will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights or to comply with a judicial proceeding, court order or legal process. Ensuring your privacy rights continue to be protected.
Changes to this Privacy Policy
Cherry Dog Walking reserves the right to amend this Privacy Policy at any time. You will be advised of any significant changes via email or via our website.